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第一篇:《教你电话预定酒店英语》
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教你电话预定酒店英语
预订酒店，除了去现场预定、网络预订之外，最多的途径就是电话预定了。这样掌握一定的电话预订酒店英语就很有必要了。洛基的小编在这里就想与大家一起分享一则电话预订酒店英语对话。
A May I have the room type, please? /What kind of room would you like to reserve? 请问需要预订哪一类型的房间？
B What kind of room do you have?
请问贵酒店有什么房间类型？
A We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.
我们酒店有标准房，高级房，豪华房，行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。
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B How about your hotel’s location?
请问贵酒店位于哪里？
A Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.
我们酒店位于东莞市厚街镇。本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。
B What’s the level of your hotel?
请问贵酒店是几星级的？
A Our hotel is a five-star hotel.
本酒店是五星级的酒店。
B How about your hotel’s facilities?
请问贵酒店有什么设施？
A We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。
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第二篇:《用英语打电话预订宾馆房间》
用英语打电话预订宾馆房间
很多时候出国旅游前都是要打电话预订宾馆房间的，这里就让大家了解一下如何进行房间预订。在信息高度发达的今天，预定饭店的方式也是多种多样的。电话、上网、信函、电传都是可以的，但最常用的还是电话预定。
UNIT 1
Room Reservations
1-1 A long Distance call Reservation 远程预定酒店
Scene: Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.
Reservations (R): Shanghai Haitian Hotel. Reservation Desk. Can I help you?
B: I’m calling from New York. I’d like to book a room in your hotel.
R: What kind of room would you like, sir? We have single rooms, double rooms, suites and deluxe suites in Japanese, British, Roman, French and presidential styles.
B: A British suite, please.
R: Would you like breakfast?
B: No, thanks.
R: Can you give me your name please, sir?
B: Bellow. B-E-L-L-O-W.
R: Thank you, Mr. Bellow. And your arrival and departure dates?
B: From May 26th to May 29th.
R: Very well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I correct, Mr. Bellow? B: Yes, thank you.
R: What time will you be arriving, Mr. Bellow?
B: Around 5:00 p.m.
R: All right. You’ll be expected to be here then.
B: That’s fine. Thank you, madam. Good-bye.
R: Good-bye. 在确定了要入住的饭店后，可以拨打他们的电话，告诉他们你的要求以及入住和停留的时间，入住的人数，房间的类型，申请住房人的姓名和到达饭店的大概时间，并问清房费，万一比预定时间晚了，尽快打电话联系，否则预定就会被取消。 1-2 A Group Reservation 团体预订酒店
Scene:The telephone rings. The Reservations (R) answers the phone.
R: Reservations. May I help you?
Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai at the end of this month. I’d like to book 10 double rooms with twin beds for five days.
R: For which dates?
C: For May 23rd, 24th, … and 27th.
R: One moment please, sir.
(The reservations check the list.)
Yes, we can confirm 10 rooms for five days.
C: Thank you. Is there a special rate for a group reservation?
R: Yes, there is a 10 per cent discount.
C: That’s fine.
R: By the way, how will they be getting to Shanghai? Will they be coming by air?
C: Yes.
R: Could you give me the flight number, please, in case the plane’s late?
C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.
R: Thank you, sir.
C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big conference hall?
R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that. Please hold on a moment and I’ll see if I can put you through.
此外，随着服务业的发展，饭店会越来越注重个性化服务，尽量满足客人的需求，所以如果你有什么特殊对房间的要求，也可以在预约时提出，使你在饭店的休息可以更加舒适和方便，何乐而不为呢。
1-3 A Local Call Reservation 预定当地酒店
Scene: The Reservations (R) answers the phone as soon as it rings.
R: Reception. Can I help you?
Client (C): I’d like to book a single room with shower for Mr. George Smith. He plans to arrive on the 20th of this month.
R: How long will he be staying?
C: I don’t know, but it could be anything from seven to tend.
R: Then we can only confirm a room from the 20th to the 27th. I’m afraid we won’t be able to guarantee him a room after the 27th. We usually have high occupancies in the peak seasons.
C: What if there isn’t any room then?电话预定,英语
R: Don’t worry, sir. We can either put him on a waiting list or find him a room in a nearby hotel. C: Fine. How much do you charge for a single room with breakfast?
R: For one night, the hotel cost would be 200 yuan. How will he be paying, sir?
C: His company will cover all the expenses. We’ll send you a check right away.
R: Thank you, sir.
C: Thank you. Good-bye.
第三篇:《电话订位英语1》
电话订位英语
1，电话用语
1)The Rose Restaurant.May I help you?玫瑰餐厅，您好，需要为您好效劳吗？
2)The Rose Restaurant.This is Paul.How may I help you?玫瑰餐厅。您好，我是保罗，需要帮忙吗？
2，询问是否是某餐厅
1）Is this the Chinese Restaurant?请问你们那里是中餐厅吗？
2）Hello.Is this the ABC Restaurant?您好。请问是ABC餐厅吗？
3，告知是餐厅
Yes,it is .May I help you,sir?是的，先生，请问我能为您服务吗？
4，询问店内提供餐点
1）What kind of food do you serve?你们店里有什么样的菜？
2）I'd like some information about your meal.What kind of food do you serve?我想了解一下你们店里的食物。请问你们有哪些菜？
3）Do you have a children's menu(portions)?请问你们有儿童餐吗？
4）Do you have (any) vegetarian dishes?你们有素食的菜吗？
5，告知店内餐点
1）We serve a great variety of popular Chinese dishes.???????????我们提供非常受到顾客欢迎的各种中餐。
2）Yes ,we do .We have a different menu for our vegetarian guests.有，我们有素食菜单。 6，询问是否有收服务费
Do you have a service charge?你们收服务费吗？
7，询问营业时间
1）How early do you open for lunch?请问，你们最早几点开始供应午餐？
2）When does the restaurant open?请问餐厅从几点开始营业？
3）When is the restaurant open for breakfast?什么时候开始用早餐？
4）What are the restaurant's hours?请问餐厅的营业时间是？
5）What are your dinner hours?你们的晚餐时间是几点到几点？
7，告知营业时间
1）We open at 11:3 for lunch,MS.我们11点30分开始供应午餐，女士。
2）The restaurant opens at 11 a.m.本餐厅从上午11点开始营业。
3）The restaurant is open for breakfast from 6 a.m. Until 10 a.m.本餐厅从早上6点到10点供应早餐。
4）The restaurant's hours are form 11 a.m. Until 10 p.m.本餐厅营业时间是上午11点到下午10点。
8，询问营业到几点
Until what time are you open?请问你们营业到几点？
9，告知营业到几点
We are open until 10 but our last order for dinner is at 9:30 p.m. 我们营业到10点，但是晚上 9点30之后就不接受点餐了。
10，询问打烊时间
1）When does the restaurant close?请问餐厅营业到几点结束？
2）When do you close?请问你们几点打烊？
11，告知打烊时间
The restaurant closes at 10 p.m.本餐厅营业到晚上10点。
12，告知最后点餐时间
1）Our last order is at 9 p.m.Could you arrive a little earlier than that,please?我们的点餐时间到晚上9点为止，可以您早一点过来吗？
2）Our last order is at 10 p.m.Could you arrive before then,please?我们最后的点餐时间是晚上10点。请您在那之前莅临好吗？
3）I'm afraid we close at 9:30 p.m.Could you come before that so as to enjoy a leisurely meal?不好意思，我们的营业时间到晚上九点半为止。如果您早一点过来的话，可以慢慢享用，这样可以吗？
13，告知店休
1）I'm afraid we are closed today.不好意思，我们今天休息。
2）We are closed on Sundays and national holidays.我们在星期天以及法定假日停止营业。 14，询问是否需订位
Are reservations necessary?需要预约吗？
15，建议事先先订位
We would advise you to make a reservation as the restaurant is often full.因为我们餐厅常常客满，所以我建议您事先先预约比较好。
16，告知来店
Fine.We'll be there before then.好极了，我们会在那之前到的。
17，客人订位
1）I want a table for 6:30 this evening.我想要订今晚6：30的座位。
2）I want a table for tonight at 8 p.m.我想要预订今晚8点的座位。
3）Fine.I want to reserve a table for four.那好，我要订4个人的座位。
4）I'd like to reserve a table.我要订位。电话预定,英语
5）I'm Polly Davis.I'd like to reserve a table for a party of seven.我是菠莉戴维斯。我想订位，7个人用餐。
6）O.K. We'll do that.I'd like a table for four,for this evening.没问题！我要预约今天晚上，4个人的位子。
7）Yes, I'd like to reserve a table for tonight.我想预约今天晚上的位子。
8）I'd like to make a reservation for tonight. 我要为今天的晚餐订位。
9）I'd like to book a table for tonight.我们订今天晚餐的位置。
18，确认预约名单
Just a moment,sir,I'll check our reservation list.先生，请您稍等片刻。我去确认一下我们的预约名单。
19，接受订位
1）I have reserved a table for three persons for 7:30 in your name.我已经用您的名字订了今晚7点30，3人的座位。
2）I'd like to confirm your reservation for tomorrow evening.我想确认一下您明晚的订位。
3）Your reservation is confirmed for tonight.您今晚的预约已经确定了。
20，不接受订位
I'm afraid that we don't take reservations for breakfast.不好意思，我们不接受早餐的预订。 21，订位已满
1）All the tables are reserved until 7:00.所有的桌子都订满了，要到7点才有座位。
2）I am sorry.There aren't any tables left for 8 p.m. We can give you one at 9. 很抱歉，8点钟所
有座位都已经订满了，9点可以吗？
3）I'm afraid all our tables are reserved,sir.Would you mind counter seats?先生，不好意思，所有的位子都已经被预约了。请问您介意坐吧台的位子吗？
22，询问订位已满原因
Why is that?怎么回事？
23，告知原因
Well,sir,a big group is arriving at six.是这样的，先生，6点会有团体客人入场。 24，告知几点有桌子
We have a table for six available at 8 p.m. ,sir .先生，8点以后我们就有6个人的位子。 25，建议其它时间
1）Would a reservation for 7:00 be too late?7点的订位会太晚吗？
2）Would 9 p.m. be all right?Everything is reserved until 9. 9点可以吗？9点以前的桌子都订满了。
26，建议别家餐厅
1) May I suggest our coffee shop ,sir?I am sure they will have tables available.我建议您到我们的咖啡厅用餐，好吗？我确定他们还有空位。
2) Thank you for waiting,sir.I'm afraid we are fully booked for tonight.Would you like to make a reservation at another restaurant in the hotel?先生，让您久等了。不好意思，我们今天已经客满了。请问您要预约本酒店的其他餐厅吗？
27，询问推荐餐厅
Well,where do you recommend?那你觉得哪一家好呢？
28，询问偏好
What kind of food would you prefer?请问您喜欢吃哪类的餐点呢？
29，告知偏好
Let's see. Something unusual would be good.我想想看。吃特别一点的好了。
30，询问可否转接电话
1）I am sorry we are so busy tonight.May I transfer your call,sir?对于今晚的不便，我们深表抱歉，我帮您将电话转接好吗，先生？
2）Shall I transfer your call,sir?先生，需要我帮您把电话转接过去吗？
31，接受转接
1）That will be fine.没问题。
2）Right.I'll try the coffee shop. 好吧。我会去试试订咖啡厅。
3）That's O.K. 可以。
4）Do that ,please!麻烦你了！
32，转接客人电话
1）Please hold on ,sir.I'll put you right through. 请稍等，我立刻为您转接。
2）Could you hold the line,please?I'll connect you.请您不要挂断好吗？我会为您转接。 33，请客人直接拨打分机
1）I'm afraid we cannot transfer calls from the house phone.Could you dial extension 2345 directly,please?不好意思，我们没有办法转接电话，请您直接拨分机2345好吗？
2）Could you dial 9 for the operator?She will connect you.请您拨9号找总机好吗？她会帮您转接。
34，客人询问衣着规定
1）Does your restaurant have/enforce a dress code?你们餐厅有衣着规定吗？
2）Can I dress informally?我可以穿得轻便一点吗？
3）Will I have to dress formally？我需要穿正式一点吗？
4）Is formal wear required?需要穿得正式吗？
35，告知服装规定
1）A suit and tie are required.西装和领带是必要的。（正式的穿着）
2）You can dress as you like.您可以依您的喜好穿着。（可穿礼服或便服）
3）There is no strict dress code in our restaurant.However,a suit and tie is encouraged.我们餐厅没有严格的服装规定，但最好是穿西装打领带。
36，询问订位人数
1）For how many persons?请问有几位贵宾？
2）How many are in your party?请问总共几位用餐？
3）How many will be in your party?请问一共有几位？
4）How many persons will be there in your party? 请问你们一共有多少人？
5）Certainly,sir.For how many persons,please?先生，好的，请问有几位呢？
37，告知订位人数
1）I will be by myself.就我自己一位。
2）Just three.只有三位。
3）A party of six.六位。
38，询问订位时间
1）For what time,please?要订几点呢？
2）（At)What time can we expect you?请问您什么时候会到呢？
39，告知订位时间
1）For 12:15,please.12点15分，谢谢。
2）At eight.8点。
3）Oh,at 7 p.m. 7点。
40，订位成功
Very well,Ms. A table for three at 7:30. May I know your name please?好的，小姐。今晚7：30，三人的座位，请问您贵姓大名？
41，询问订位的名字
For whom is the reservation,please?请问以谁的名字订位呢？
第四篇:《6 酒店预定部常用英语30句》
PART SIX 第六部分
预定部用
预定英语 Reservation
1. Good morning. Tina is speaking. May I help you with the booking please?
你好，预订部。
2. May I have your name, please, madam/sir? 小姐/先生，请问您怎么称呼？
3. May I have your spelling last name please? 请问如何拼写您的姓名？
4. Are you a priority club member? 您是优选俱乐部会员吗？
5. May I have your priority club member number? 可以给我您的优选俱乐部会员号码吗？
6. May I have your arrival / departure date? 请问您哪天入住/退房？
7. I’m sorry sir, there is no room available for that night, I’m very sorry sir, I know it’s very difficult for you, may I leave your contact number and see if we have any cancellation we will contact you? 很抱歉，先生！那天的房间都卖光了。真的很抱歉，我知道您一定非常为难，我可以留下您的联系电话，如果有预订取消的话我马上电话联系您好吗？
8. How long will you stay？ 您预计要住多久？
9. How many rooms would you like? And how many people stay? 您需要几间房，多少人入住？
10. Hold on please, I will check the room availabilities for you. 请稍等，我看一下是否有合适的空房。
11. May I have your company name and see if you have the contract with hotel.
可以告诉我您的公司全称吗？我可以查看贵公司是否与酒店签有协议。
12. We have the club deluxe room available at that period, on the club floor and it’s very nice room with many benefits, like 2hours internet free of use, 2 pieces of laundry washing for free, happy hours during 5pm to 7pm, etc. Rate is only 1228 plus 15% service charge with up to 2 breakfasts. 我们现在有行政豪华房，在行政楼层，这的房间很好又有很多特殊优惠，比如2小时免费使用因特网、每天下午5点到7点的欢乐时光，还有每天2件免费洗衣服务等等，房价只要1228元每晚加15%的服务费并附带2份早餐。
13. Would you like to take ………… 您看这个。。。。。。怎么样？
14. Deluxe room rate is 1108 plus 15% service charge with up to 2 breakfast 豪华房1108元加15%的服务费及2份早餐。
15. Do you have any special request？ 您还有什么特别要求吗？
16. What would you prefer, smoking or non smoking room? 您要吸烟房还是无烟房？
17. Would you like to have the pick up service from the airport to hotel? 您需要接机服务吗？
18. Cost is 1000 for one way. 接机服务每趟1000元。
19. May I have your actual arrival time or flight details? 可以告诉我您的具体到达时间或航班号吗？
20. May I have your credit card to guarantee your booking, or we only can hold your room until 6pm on the day of your arrival.
可以告诉我您的信用卡号码来担保您的预订吗，如果是非担保的预订我们只能保留您的房间到入住当天的下午6点钟。
21. May I have credit card no. and expiration date? 可以告诉我您的信用卡号和有效期限吗？
22. Your reservation is under credit card guarantee, and then we will hold your room until you arrival. Any cancellation should
be 24 hours prior to your arrival, if no-show one night no-show charge will apply from your credit card. 您的预定是用信用卡担保的，这样我们可以为您保留此房直至您到店为止，如要取消应在您入住前24小时通知，如果当晚您没有入住，酒店将从您的信用卡中支取一晚房费作为补偿。
23. May I know your contact no. and fax no. 可以留下您的联系电话和传真号吗？
24. I reconfirm you reservation information. 我重复一下您的预定信息。
25. Guest name is ********** 客人的姓名是。。。。。。
26. Arrival date **, departure at**, total **nights for **room and **people. 预抵日期。。离店日期。。共计。人。间房。晚
27. Room type is deluxe room; room rate is 1108 plus 15% service charge with up to 2 breakfasts. 豪华房，房价1108元加
15%的服务费含双西早。
28. Your reservation confirmation no. is******** 您的预定确认号码是。。。。。。
29. What change would you like to make? 您要做何更改？
30. Thank you for calling Crowne Plaza Suzhou, have a nice day. 感谢您致电苏州皇冠假日，祝您有愉快的一天！
第五篇:《电话预定英语2》
42，告知定位的名字
1）It's for me. I'm Mrs. Hollie Smith. 用我的名字，我是荷丽·史密斯太太。
2）Please book the table under the name of Ms. Kimberley Thomas. 用金柏莉·汤玛士小姐的名字订位。
43，询问客人姓名
1）May I know/have your name, please? 请问您的姓名？
2）Could I have your name, please? 请问您的姓名，谢谢
3）Your name, please? 您的大名是？
44，询问姓名与电话
May I have your name and Telephone number, please? 请问您尊姓大名以及联系电话可以吗？ 45，告知姓名电话
Sure. It's Jones and my number is 2545-7092. 当然可以，我姓琼斯。我的电话是2545-7092。 46，询问拼法
Could you spell your family name, Mr. White? 怀特先生，请问您的性怎么拼？
50，告知拼法
It's W-H-I-T-E. 是W-H-I-T-E。
47，确认拼法
Is your last name spelled W-H-I-T-E? 您的姓氏拼法是W-H-I-T-E吗？
48,表示确认
That's right.没错。
49，询问是否住在酒店中
Are you staying with us in th hotel, Mr. White? 您目前在我们酒店内住宿吗，怀特先生？
50，告知住房
Yes. I'm in Suite 240. 是的，我住在240套房。
51，询问要坐一般座位或吧台
Would you prefer seats at the counter or at a table? 请问您要吧台，还是普通座位？
52，询问厨师做菜
Does the chef prepare the food at the table? 厨师会在普通的桌子面前做菜吗？
53，告知选择座位
Right. We'll sit at a table then. 好极了，那我要普通座位。
54，询问要坐吸烟区或非吸烟区
Would you care for a table in a smoking or a non-smoking area? 您是要坐在吸烟区或非吸烟区？ 55，询问要坐主餐厅或者包厢
Would you like a table in the main restaurant or in a private room, sir? 先生，请问您要坐主餐厅还是要包厢呢？
56，包厢已订满
I'm afraid all the private rooms are reserved. Would you mind a table in the main restaurant? 不好意思，包厢都已经预约了。请问您介意坐在主餐厅吗？
57，选择主餐厅
In the main restaurant will be fine. 主餐厅就可以。
58，询问可否选择特定位置
1) Could you get us a table close to the window? 可以给我靠窗的座位吗？
2) Could you get us a table upstairs? 可以给我楼上的座位吗？
3) Could you get us a table in the garden? 可以给我花园的座位吗？
59，告知最后点餐时间
I'm sorry, Ms. We take last order at 8 p.m. 小姐，很抱歉，我们接受点餐的时间只到8点为止。 60，该定位时间
Well, how about 7:30? 那订7点半呢？
61，确定定位细节
1）Thank you for calling, Ms. Lewis. I have reserved a table for three persons for 7:30 in your name. 路易斯太太，感谢您的来电，我已经以您的名字订好今晚7点半三人的座位了。
2）I'd like to confirm your reservation for tomorrow. 我想和你确认一下明晚的订位。
3）We'll hold the table for you until 7:15. See you tomorrow. 我们会替您保留到7点15分。明天见。 62，询问客人联系处
Where can we contact you, sir? 先生，请问我们在哪里可以和您联络？
63，告知订位已确认电话预定,英语
Your reservation is confirmed for tonight. 您今晚的预约已经确定了。
64，告知订位人数
No! We are a party of seven. 不是！我们有7个人。
65，告知正确
That's correct. 没错。
66，请客人有疑问就联系
Please contact me if you have any further questions. 如果您有任何其它的问题，请和我联系。 67，订位餐点已准备好，需收费用
I'm afraid we have already prepared your meal for the reserved number of 10 guests, and we will have to charge you for that number. 不好意思，我们已经将您预约的10份餐点准备好了，所以必须向您收取10份的金额。
68，欢迎客人莅临用语
1) Thank you very much, Mr. Franks. My name is Wendy Hao and we look forward to seeing you. 法兰克先生，非常感谢您。我是郝温迪，我们恭候您的大驾光临。
2) We look forward to seeing you this evening, sir. 期待您今晚大家光临。
3) We look forward to welcoming you and your party. 我们再次恭候您和您的朋友大驾光临。 69，客人道谢
Thank you very much. 非常感谢，再见。
70，回应客人道谢
1）You're welcome. 不客气。
2）Thank you, sir. 先生，谢谢您。
3）Thank you very much. 非常感谢您。
4）Thank you for calling. 感谢您的来电。
5）We look forward to hearing from you. 我们静候您的佳音。
71，餐厅人员指点订位客人
Good morning, sir. This is Miss Hao of the ABC Hotel, Bordeaux Restaurant speaking. 先生，早安。这里是ABC酒店的波尔多餐厅，敝姓郝。
72，告知欲确认订位预约
Fine, thank you. I'd like to confirm your reservation for tomorrow, sir.
我很好，谢谢您。先生，我想确认一下您明天的预约。
73，与客人确认时间与座位
Your reservation is for a table for four at 8 p.m. Has there been ant change? 您预约的是明天晚上8点钟，四个人的座位。请问有任何异动吗？
74，客人告知变更时间
I'm glad you called. The number of persons is the same but I'd like to change the time to 8:30. 真高兴你打电话过来。我们的人数照相，不过我想把时间改成8：30。
75，询问客人预定的餐点是否有变动
You have order the NT10,000 course for 6 persons. Has there been ant change? 您预约的是六份一万元的套餐，请问有变动吗？
76，确认改编后的预约时间
Certainly, sir. A table for four at 8:30 p.m. We look forward to welcoming you. 好的。先生，您预订的是明晚八点半的四个人的位子。我们恭候您的大驾光临。
77，已订位客人再次打电话到餐厅
Hi. This is Nelson Parker. I phone for a reservation on behalf of Ms. Wallace about an hour ago. 嗨，我是尼尔森·帕克，我1小时之前用华莱士小姐的名字订了位。电话预定,英语
78，服务生表示记得，并询问客人需要什么
Yes. I remember that. A table for four at 7 p.m., tomorrow. What can I do for you, Mr. Parker? 是的，我记得。明天晚上七点，四个人的位置。帕克先生，还需要什么吗？
79，客人告知要延后时间并换座位区域
I'd like to postpone the dinner until 8. Also, could you arrange a table in the non-smoking area? 我要延后时间改订8点的，你能帮我订非吸烟区的位子吗？
80，询问时候还有其他事情
Sure, no problem. Is there anything you would like me to help with? 是的，没问题。 还有事情要我帮忙吗？
第六篇:《旅游英语：你会打电话预定酒店吗？》
旅游英语：你会打电话预定酒店吗？
很多时候出国旅游前都是要打电话预订宾馆房间的，这里就让大家了解一下如何进行房间预订。在信息高度发达的今天，预定饭店的方式也是多种多样的。电话、上网、信函、电传都是可以的，但最常用的还是电话预定。
UNIT 1
Room Reservations
1-1 A long Distance call Reservation 远程预定酒店
Scene: Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.
Reservations (R): Shanghai Haitian Hotel. Reservation Desk. Can I help you?
B: I’m calling from New York. I’d like to book a room in your hotel. R: What kind of room would you like, sir? We have single rooms, double rooms, suites and Deluxe suites in Japanese, British, Roman, French and presidential styles.
B: A British suite, please.
R: Would you like breakfast?
B: No, thanks.
R: Can you give me your name please, sir?
B: Bellow. B-E-L-L-O-W.
R: Thank you, Mr. Bellow. And your arrival and departure dates? B: From May 26th to May 29th.
R: Very well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I correct, Mr. Bellow?
B: Yes, thank you.
R: What time will you be arriving, Mr. Bellow?
B: Around 5:00 p.m.
R: All right. You’ll be expected to be here then.
B: That’s fine. Thank you, madam. Good-bye.
R: Good-bye.
在确定了要入住的饭店后，可以拨打他们的电话，告诉他们你的要求以及入住和停留的时间，入住的人数，房间的类型，申请住房人的姓名和到达饭店的大概时间，并问清房费，万一比预定时间晚了，尽快打电话联系，否则预定就会被
取消。
1-2 A Group Reservation 团体预订酒店
Scene:The telephone rings. The Reservations (R) answers the phone. R: Reservations. May I help you?
Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai at the end of this month. I’d like to book 10 double rooms with twin beds for five days.
R: For which dates?
C: For May 23rd, 24th, … and 27th.
R: One moment please, sir.
(The reservations check the list.)
Yes, we can confirm 10 rooms for five days.
C: Thank you. Is there a special rate for a group reservation?
R: Yes, there is a 10 per cent discount.
C: That’s fine.
R: By the way, how will they be getting to Shanghai? Will they be coming by air?
C: Yes.
R: Could you give me the flight number, please, in case the plane’s late?
C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.
R: Thank you, sir.
C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big conference hall?
R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that. Please hold on a moment and I’ll see if I can put you through.
此外，随着服务业的发展，饭店会越来越注重个性化服务，尽量满足客人的需求，所以如果你有什么特殊对房间的要求，也可以在预约时提出，使你在饭店的休息可以更加舒适和方便，何乐而不为呢。
1-3 A Local Call Reservation 预定当地酒店
Scene: The Reservations (R) answers the phone as soon as it rings. R: Reception. Can I help you?
Client (C): I’d like to book a single room with shower for Mr. George
Smith. He plans to arrive on the 20th of this month.
R: How long will he be staying?
C: I don’t know, but it could be anything from seven to tend.
R: Then we can only confirm a room from the 20th to the 27th. I’m afraid we won’t be able to guarantee him a room after the 27th. We usually have high occupancies in the peak seasons.
C: What if there isn’t any room then?
R: Don’t worry, sir. We can either put him on a waiting list or find him a room in a nearby hotel.
C: Fine. How much do you charge for a single room with breakfast? R: For one night, the hotel cost would be 200 yuan. How will he be paying, sir?
C: His company will cover all the expenses. We’ll send you a check right away.
R: Thank you, sir.
C: Thank you. Good-bye.
第七篇:《商务英语词汇大全_商务英语打电话的多种说法_商务英语词汇—熟词生义》
商务英语词汇大全
economist 经济学家
socialist economy 社会主义经济
capitalist economy 资本主义经济
collective economy 集体经济
planned economy 计划经济
controlled economy 管制经济
rural economics 农村经济
liberal economy 自由经济
mixed economy 混合经济
political economy 政治经济学
protectionism 保护主义
autarchy 闭关自守
primary sector 初级成分
private sector 私营成分,私营部门
public sector 公共部门,公共成分
economic channels 经济渠道
economic balance 经济平衡
economic fluctuation 经济波动
economic depression 经济衰退
economic stability 经济稳定
economic policy 经济政策
economic recovery 经济复原
understanding 约定
concentration 集中
trust 托拉斯
cartel 卡特尔
rate of growth 增长
economic trend 经济趋势
economic situation 经济形势
infrastructure 基本建设
standard of living 生活标准,生活水平
purchasing power, buying power 购买力
scarcity 短缺
stagnation 停滞,萧条,不景气
underdevelopment 不发达
underdeveloped 不发达的
developing 发展中的
initial capital 创办资本
frozen capital 冻结资金
frozen assets 冻结资产
fixed assets 固定资产
real estate 不动产,房地产
circulating capital, working capital 流动资本
available capital 可用资产
capital goods 资本货物
reserve 准备金,储备金
calling up of capital 催缴资本
allocation of funds 资金分配
contribution of funds 资金捐献
working capital fund 周转基金
revolving fund 循环基金,周转性基金
contingency fund 意外开支,准备金
reserve fund 准备金
buffer fund 缓冲基金,平准基金
sinking fund 偿债基金
investment 投资,资产
investor 投资人
self-financing 自筹经费,经费自给
bank 银行
current account 经常帐户 (美作:checking account)
current-account holder 支票帐户 (美作:checking-account holder)
cheque 支票 (美作:check)
bearer cheque, cheque payable to bearer 无记名支票,来人支票
crossed cheque 划线支票
traveller's cheque 旅行支票
chequebook 支票簿,支票本 (美作:checkbook)
endorsement 背书
transfer 转让,转帐,过户
money 货币
issue 发行
ready money 现钱
cash 现金
ready money business, no credit given 现金交易,概不赊欠
change 零钱
banknote, note 钞票,纸币 (美作:bill)
to pay (in) cash 付现金
domestic currency, local currency] 本国货币
convertibility 可兑换性
convertible currencies 可兑换货币
exchange rate 汇率,兑换率
foreign exchange 外汇
floating exchange rate 浮动汇率
free exchange rates 汇兑市场
foreign exchange certificate 外汇兑换券
hard currency 硬通货
speculation 投机
saving 储装,存款
depreciation 减价,贬值
devaluation (货币)贬值
revaluation 重估价
runaway inflation 无法控制的通货膨胀
deflation 通货紧缩
capital flight 资本外逃
securities business 证券市场
stock exchange 贡市场
stock exchange corporation 证券交易所
stock exchange 证券交易所,贡交易所
quotation 报价,牌价
share 股份,贡
shareholder, stockholder 贡持有人,股东
dividend 股息,红利
cash dividend 现金配股
stock investment 贡投资
investment trust 投资信托
stock-jobber 贡经纪人
securities 有价证券
preference stock 优先股
issue 发行贡
par value 股面价格, 票面价格
bull 买手, 多头
bear 卖手, 空头
assigned 过户
opening price 开盘
closing price 收盘
hard times 低潮
business recession 景气衰退
doldrums 景气停滞
dull 盘整
ease 松弛
raising limit 涨停板
break 暴跌
bond, debenture 债券
Wall Street 华尔街
short term loan 短期贷款
long term loan 长期贷款
medium term loan 中期贷款
lender 债权人
creditor 债权人
debtor 债务人,借方
borrower 借方,借款人
borrowing 借款
interest 利息
rate of interest 利率
discount 贴现,折扣
rediscount 再贴现
annuity 年金
maturity 到期日,偿还日
amortization 摊销,摊还,分期偿付
redemption 偿还
insurance 保险
mortgage 抵押
allotment 拨款
short term credit 短期信贷
consolidated debt 合并债务
funded debt 固定债务,长期债务
floating debt 流动债务
drawing 提款,提存
aid 援助
allowance, grant, subsidy 补贴,补助金,津贴
short term loan 短期贷款
long term loan 长期贷款
medium term loan 中期贷款
lender 债权人
creditor 债权人
debtor 债务人,借方
borrower 借方,借款人
borrowing 借款
interest 利息
rate of interest 利率
discount 贴现,折扣
rediscount 再贴现
annuity 年金
maturity 到期日,偿还日
amortization 摊销,摊还,分期偿付
redemption 偿还
insurance 保险
mortgage 抵押
allotment 拨款
short term credit 短期信贷
consolidated debt 合并债务
funded debt 固定债务,长期债务
floating debt 流动债务
drawing 提款,提存
aid 援助
allowance, grant, subsidy 补贴,补助金,津贴
cost 成本,费用
expenditure, outgoings 开支,支出
fixed costs 固定成本
overhead costs 营业间接成本
overheads 杂项开支,间接成本
operating costs 生产费用,营业成本
operating expenses 营业费用
running expenses 日常费用,经营费用
miscellaneous costs 杂项费用
overhead expenses 间接费用,管理费用
upkeep costs, maintenance costs 维修费用,养护费用
transport costs 运输费用
social charges 社会负担费用
contingent expenses, contingencies 或有费用
apportionment of expenses 分摊费用
earnings 利润,收益
gross profit, gross benefit 毛利,总利润,利益毛额
profitability, profit earning capacity 利润率,赢利率
yield 产量收益,收益率
商务英语词汇大全_商务英语打电话的多种说法_商务英语词汇—熟词生义商务英语词汇大全_商务英语打电话的多种说法_商务英语词汇—熟词生义
increase in value, appreciation 增值,升值
duty 税
taxation system 税制
taxation 征税,纳税
fiscal charges 财务税收
progressive taxation 累进税制
graduated tax 累进税
value added tax 增值税
land tax 地租,地价税
excise tax 特许权税
basis of assessment 估税标准
fiscality 检查
tax-free 免税的
tax exemption 免税
taxpayer 纳税人
tax collector 收税员
China Council for the Promotion of International Trade, C.C.P.I.T. 中国国际贸易促进委员会
National Council for US-China Trade 美中贸易全国理事会
Japan-China Economic Association 日中经济协会
Association for the Promotion of International Trade,Japan 日本国际贸易促进会
British Council for the Promotion of International Trade 英国国际贸易促进委员会
International Union of Marine Insurance 国际海洋运输保险协会
International Alumina Association 国际铝矾土协会
Universal Postal Union, UPU 万国邮政联盟
Customs Co-operation Council, CCC 关税合作理事会
United Nations Trade and Development Board 联合国贸易与发展理事会
Organization for Economic cooperation and Development, DECD 经济合作与开发组织
European Free Trade Association, EFTA 欧洲贸易联盟
European Free Trade Area, EFTA 欧洲贸易区
Council for Mutual Economic Aid, CMEA 经济互助委员会
Eurogroup 欧洲集团
Group of Ten 十国集团
Latin American Free Trade Association, LAFTA 拉丁美洲贸易联盟
Central African Customs and Economic Union, CEUCA 中非关税经济同盟
Organization of the Petroleum Exporting Countries, OPEC 石油输出国组织
Organization of Arab Petroleum Exporting Countries, OAPEC 阿拉伯石油输出国组织
People's Bank of China 中国人银行
Bank of China 中国银行
International Bank for Reconstruction and development, IBRD 国际复兴开发银行
World Bank 世界银行
International Development association, IDA 国际开发协会
International Monetary Found Agreement 国际货币基金协定
International Monetary Found, IMF 国际货币基金组织
European Economic and Monetary Union 欧洲经济与货币同盟
European Monetary Cooperation Fund 欧洲货币合作基金
Bank for International Settlements, BIS 国际结算银行
African Development Bank, AFDB 非洲开发银行
Export-Import Bank of Washington 美国进出口银行
National city Bank of New York 花旗银行
American Oriental Banking Corporation 美丰银行
American Express Co. Inc. 美国万国宝通银行
The Chase Bank 大通银行
Inter-American Development Bank, IDB 泛美开发银行
European Investment Bank, EIB 欧洲投资银行
Midland Bank,Ltd. 米兰银行
United Bank of Switzerland 瑞士联合银行
Dresden Bank A.G. 德累斯敦银行
Bank of Tokyo,Ltd. 东京银行
Hongkong and Shanghai Corporation 香港汇丰银行
International Finance Corporation, IFC 国际金融公司
Economic and Social Council, ECOSOC 联合国经济及社会理事会
United Nations Development Program, NUDP 联合国开发计划署
United Nations Capital Development Fund, UNCDF 联合国资本开发基金
United Nations Industrial Development Organization, UNIDO 联合国工业发展组织
United Nations Conference on Trade and Development, UNCTAD 联合国贸易与发展会议
Food and Agricultural Organization, FAO 粮食与农业组织, 粮农组织
New York Stock Exchange, NYSE 纽约证券交易所
London Stock Market 伦敦贡市场
Baltic Mercantile and Shipping Exchange 波罗的海商业和航运交易所
instruction, education 教育
culture 文化
primary education 初等教育
secondary education 中等教育
higher education 高等教育
the three R's 读、写、算
school year 学年
term, trimester 学季
semester 学期
school day 教学日
school holidays 假期
curriculum 课程
subject 学科
discipline 纪律
timetable 课程表
class, lesson 课
homework 家庭作业
exercise 练习
dictation 听写
spelling mistake 拼写错误
(short) course 短训班
seminar 研讨班
playtime, break 课间,休息
to play truant, to play hooky 逃学,旷课
course (of study) 学业
student body 学生(总称)
classmate, schoolmate 同学
pupil 小学生
student 大学生
schoolboy 男生
schoolgirl 女生
auditor 旁听生
swot, grind 用的学生
old boy 老生
grant, scholarship, fellowship 奖学金
holder of a grant, scholar, fellow 奖学金获得者
school uniform 校服
teaching staff 教育工作者(总称)
teachers 教师(总称)
primary school teacher 小学老师
teacher lecturer 大学老师
professor 教授
schooling 教授,授课
assistant 助教
商务英语词汇大全_商务英语打电话的多种说法_商务英语词汇—熟词生义文章商务英语词汇大全_商务英语打电话的多种说法_商务英语词汇—熟词生义出自(女性为:headmistress)
deputy headmaster, deputy head 副校长
rector 校长
dean 教务长
laboratory assistant, lab assistant 实验员
beadle, porter 门房,学校工友
games master, gym teacher, gym i 商务英语词汇大全_商务英语打电话的多种说法_商务英语词汇—熟词生义来自体育教师
private tutor 私人教师,家庭教师
pedagogue 文学教师(蔑称)
of school age 教龄
beginning of term 开学
matriculation 注册
to enroll, to enroll 予以注册
to take lessons (学生)上课
to teach (老师)上课
to study 学习
to learn by heart 记住,掌握
to revise, to go over 复习
test 考试
to test 考试
to take an examination, to sit an examination, to do an examination 参加考试
convocation notice 考试通知
examiner 考试者
board of examiners 考试团
examination oral, written examination 口试,笔试
question 问题
question paper 试卷
crib 夹带 (美作:trot)
to pass an examination (或exam), 通过考试
pass, passing grade 升级
prizegiving 分配奖品
to fall an examination 未通过考试
failure 未考好
to repeat a year 留级
degree 学位
graduate 毕业生
to graduate 毕业
project, thesis 毕业论文
General Certificate of Education 中学毕业证书 (美作:high school diploma)
holder of the General Certificate of Education 中学毕业生 (美作:holder of a high school diploma)
doctorate 博士学位
doctor 博士
Chinese 语文
English 英语
Japanese 日语
mathematics 数学
science 理科
gymnastics 体育
history 历史
algebra 代数
geometry 几何
geography 地理
biology 生物
chemistry 化学
physics 物理
physical geography 地球物理
literature 文学
sociology 社会学
psycology 心理学
philosophy 哲学
engineering 工程学
mechanical engineering 机械工程学
electronic engineering 电子工程学
medicine 医学
social science 社会科学
agriculture 农学
astronomy 天文学
economics 经济学
politics 政治学
biochemistry 生物化学
anthropology 人类学
linguistics 语言学
accounting 会计学
law, jurisprdence 法学
banking 银行学
metallurgy 冶金学
finance 财政学
journalism 新闻学
atomic energy 原子能学
civil engineering 土木工程
architecture 建筑学
chemical, engineering 化学工程
accounting and statisics 会计统计
business administration 工商管理
library 图书馆学
diplomacy 外交
foreign language 外文
botany 植物
major 主修
minor 辅修
school 学校
kindergarten 幼儿园
infant school 幼儿学校
primary school, junior school 小学
secondary school 中学
high school, secondary school 专科学校
business school 商业学校
technical school 工业学校
technical college 专科学校
(university) campus 大学
university 大学
boarding school 供膳宿的学校
day school 日校,无宿舍学校,走读学校
day student who has lunch at school 提供午餐的走读学生
academy 专科学院
faculty 系
hall of residence 学校公寓
classroom 教室
lecture theatre 阅览室 (美作:lecture theater)
amphitheatre 阶梯教室 (美作:amphitheater)
staff room 教研室
headmaster's study, headmaster's office 校长办公室
(assembly) hall 礼堂
library 图书馆
playground 操场
desk 课桌
blackboard 黑板
(a piece of) chalk 粉笔
slate pencil 石板笔
wall map 挂图
skeleton map 廓图,示意图
globe 地球仪
text book 课本
dictionary 词典
encyclopedia 百科全书
atlas
地图集
satchel 书包
exercise book 练习本
rough not book 草稿本 (美作:scribbling pad)
blotting paper 吸墨纸
tracing paper 描图纸
squared paper, graph paper 坐标纸
(fountain) pen 自来水笔
biro, ballpoint (pen) 圆珠笔
pencil 铅笔
propelling pencil 自动铅笔
pencil sharpener 铅笔刀,转笔刀
ink 墨水
inkwell 墨水池
rubber, eraser 橡皮
ruler, rule 尺
slide rule 计算尺
set square 三角板
protractor 量角器
Ministry of Labour 劳工部 (美作epartment of Labor)
labour market 劳工市场, 劳务市场
Labour exchange, Employment exchange 职业介绍所 (美作:Employment Bureau)
labour management 职业介绍经纪人
full employment 整日制工作
to be paid by the hour 按小时付酬
seasonal work 季节工作
piecework work 计件工作
timework work 计时工作
teamwork work 联合工作
shift work 换班工作
assembly line work 组装线工作 (美作:serial production)
workshop 车间
handicrafts, crafts 手艺, 技艺
trade, craft 行当
profession, occupation 职务
employment, job 工作
situation, post 位置
job 一件工作
vacancy 空缺, 空额
work permit 工作许可证
to apply for a job 求职, 找工作
application(for a job) 求职
to engage, to employ 雇用
work contract 劳务合同
industrial accident 劳动事故
occupational disease 职业病
vocational guidance 职业指导
vocational training 职业训练
retraining, reorientation, rehabilitation 再训练, 再培训
holidays, holiday, vacation 假期
labour costs, labour input 劳力成本
fluctuation of labour 劳力波动 (美作f labor)
worker 工作者
permanent worker 长期工, 固定工
personnel, staff 人员
商务英语词汇大全_商务英语打电话的多种说法_商务英语词汇—熟词生义礼仪大全
employee 职员
clerk, office worker 办公室人员
salary earner 雇佣工人
workman 工人
organized labour 参加工会的工人
skilled worker 技术工人
unskilled worker 非技术工人
specialized worker 熟练工人
farm worker 农场工人
labourer worker 农业工人
day labourer 日工
seasonal worker 季节工
collaborator 合作者
foreman 工头
trainee, apprentice 学徒工
apprenticeship 学徒
artisan, craftsman 工匠
specialist 专家
night shift 夜班
shortage of labour, shortage of manpower 缺乏劳力
working class 工人阶级
proletarian 无产者
proletariat 无产阶级
trade union 工会 (美作:labor union)
trade unionist 工团主义者
trade unionism 工团主义
guild 行会,同会,公会
association, society, union 协会
emigration 移,移居
employer 雇主,老板
shop steward (工厂的)工会代表 (美作:union delegate)
delegate 代表
representative 代表
works council 劳资联合委员会
labour law 劳工法
working day, workday 工作日
full-time employment, full-time job, full-time work 全天工作
part-time employment, part-time job, part-time work 半日工作
working hours 工作时间
overtime 业余时间
remuneration 报酬
pay, wage, salary 工资
wage index 工资指数
minimum wage 最低工资
basic wage 基础工资
gross wages 全部收入
net, real wages 实际收入
hourly wages, wage rate per hour 计时工资
monthly wages 月工资
weekly wages 周工资
piecework wage 计件工资
商务英语词汇—熟词生义
学英语四六级是我们再熟悉不过的考试了，但是拿到了四六级证书，顺利的毕了业就可以乐呵呵地去打拼职场了吗?不少同学用他们的亲身经历告诉你，即使已经通过了大学英语四六级、自认为英语水平还不错，也仍然会在从事商务活动时发现明明是自己认识的基础单词却老翻译不对;还有的同学觉得自己六级都以高分通过了，考个BEC何谓难事?于是便不好好复习，结果铩羽而归。在我们中心的老师看来，这些实例都说明了商务英语中的词汇有其特殊的含义，千万不能想当然，比如看下面一个句子：
Eg: The merchant is especially interested in the trading of futures, not actuals.
future和actual都是很简单的单词，难不成这句话是说这个商人对未来感兴趣，对现实不感兴趣?不用说，这种理解肯定是错误的。商务英语词汇有很多特殊现象，教研君会慢慢帮助大家梳理一些有关商务英语词汇的规律，让大家一步一步攻克商务英语词汇的堡垒。今天我们就讲一下词义。
有些英语词汇我们都很熟悉，但是对其商务含义还不甚了解，这些就是我们所说的 熟词生义 ，对于这些词汇我们最好采用联想记忆法。联想不是瞎想，也不是乱想。我们所说的联想记忆法就是在熟悉单词原来意思的基础上，结合其商务含义，达到快速识记的目的。
这样的词汇还有很多，比如appreciate (升值);depreciate (贬值);dumping (倾销);anti-dumping (反倾销);deposit (押金，定金);kite (空头支票);odd job (临时工作);policy (保险单);snake (蛇形浮动)
再以appreciate为例，我们都熟悉它解释为 欣赏;感激 ，但是它在商务英语中表示 升值 ，这两个意思怎么联系起来呢?我们先看一个例句：
这句话是说虽然在第一季度人民币有所贬值，但是在接下来的几个月里，人民币对美元将会有适当的升值空间。假如一种货币增值的话，我们是不是需要看好这种货币未来的发展呢，也就是说欣赏它未来的发展，所以我们appreciate(欣赏)一种货币，也就是说这种货币就要appreciate (升值)了。
刚才列出来的一些商务词汇其含义都是与其本意有关系的，大家不妨试着运用自己的联想将其联系在一起，帮助更好的记忆这些商务词汇。在我们的老师看来，商务词汇的联想记忆没有特殊的规则，只要是适合大家的方式，都可以拿来使用。比如有个有趣的商务短语叫做cash cow (摇钱树;赚钱的产品);那我们就可以发挥自己有趣的联想：肚子里装满了现金的母牛，这样联想记忆是不是很有趣
商务英语打电话的多种说法
打公用电话：
1. I m calling from a public phone, so I ll call her again. 我现在是打公用电话，我会再打给她。
2. I m not at home now, so I ll call her around three o clock again. 我现在不在家里，三点左右我会再打给她。
3. May I use your phone? 我可以借您的电话用一下吗?
4. Would you mind if I use your phone? 你不介意我用你的电话吧?
5. How do I get an outside line? 如何打外线。
打错电话：
1. I m sorry I have the wrong number. 抱歉我打错电话了。 (打错电话通常用：have the wrong number 表示)
2. Is this 02-2718-5398? 这里是02-2718-5398吗?
3. Sorry to have bothered you. 很抱歉打扰你了。
4. I m sorry. I think I must have dialed the wrong number. 很抱歉。我想我一定是打错电话了。
5. Could I check the number? Is it 2211-3344? 我可以核对一下电话号码吗?是不是2211-3344?
抱歉这么晚打来的说法：
1. I m sorry to call you so late. 对不起这么晚打电话来。
2. I hope I didn t catch you at a bad time. 抱歉这种时候找你。(含有希望没有打扰到你的意思)
3. I hope I didn t wake you up so early. 我希望这么早没有吵到你。
4. I m sorry to call you so early. 对不起这么早打电话来。
5. I m sorry to bother you at this hour. 很抱歉在这时打扰你。
有急事时的表达方法：
1. It s urgent. Could I have her mobile phone number? 我有急事，可不可以告诉我她的手机号码?
2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她?
3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。
若对方不在的说法：
1. It s nothing important. 没什么重要事。
2. It s nothing urgent. Thank you ,good-bye. 没什么要紧事，谢谢您，再见。
3. I ll call her again. 我会再打给她。
4. I ll call back later. 我稍后会再打来。
5. Please ask Miss Chen to call me back. 请陈小姐给我回电话。
6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛?
7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。
8. Can I leave a message? 我可以留言吗?
9. Please have her return my call. 请她回电话给我。
10. Could you ask him to to call me back? 可以请他给我回电话吗?
11. Please tell her Carol called. 请告诉她卡洛找她。
12. Let me call back later again. Thank you. 我稍后再打电话来。谢谢你。
13. Please tell him to phone 2233-4455. 请他给2233-4455回电话。
第八篇:《商务预约常用英语》
1. I need to make an appointment? .
我需要来一个预约。
2. How about sometime next week?
下个星期怎么样?
3. That should be fine.
可以。来源：考试大
4. I’ll set it up.
我会搞定的。
5. I wanted to set up a time to meet with you.
我想约个时间和你见面。
6. When would be a good time to get together?
什么时间聚会合适?
商务预约常用英语商务预约常用英语
7. Are you free later this week?
这个星期的后几天你有空吗?
8. When can I talk to you?
我什么时候能和你谈谈?
9. What are you doing next Thursday??
下个星期四你干什么?
10. Do you want to talk about this some other time?
商务预约常用英语文章商务预约常用英语出自11. I want to make a reservation? for next Friday?.
我想预定下个星期五的(房间等)。
12. I can come in tomorrow.
我可以明天来。(13. Can you come in the afternoon?
你今天下午能来吗?
14. Do you have any time available? this week?
这个星期你什么时候有空吗?
15. When is your next opening?
你下一次什么时候有空?
商务预约常用英语默认分类
【生词解读】
1. appointment n. 约会
2. Thursday n. 星期四
3. reservation n. 预订;预订的房间
4. Friday n. 星期五
5. available adj. 有空的;可与之联系的
第九篇:《商务英语大全 如何安排预约》
1.惯用口语句子：
Would you like to make an appointment with Mr. Black?
您想预约布莱克先生吗?
I'd like to make an appointment for Mr. Black with your manager.
我想替布莱克先生约一下你们的经理。
I'll check his schedule.
我查一下他的日程安排。
I Let me check his diary and see if I can arrange it for you.
我查一下他的记事簿，看能不能给您安排一下。
diary n. (印有日期的)记事簿
He happens to be available at that time.
那时他碰巧有空。
He's not available at that time.
他那个时间没空。
happen to“碰巧”
Is 10 o'clock Friday morning all right?
星期五上午十点钟可以吗?
How about tomorrow afternoon?
明天下午怎么样?
There has been a note of three appointments on his calendar for that day.
他的日程表上记着他那天已经有三个约会了。
calendar n. 日程表，日历本，记事簿
Wednesday is full of appointments.
星期三都安排满了。
be full of“充满，挤满”
商务英语大全 如何安排预约商务英语大全 如何安排预约
His schedule is pretty full on Friday. He can only see you at 11 today.
他星期五的日程已经排满了，他只有今天11点可以见您。
Mr. Black is pretty busy. The only time available is Friday afternoon.
布莱克先生很忙。惟一可以约见他的时问是星期五下午。
He has a busy afternoon, but he can squeeze you in at 3:00.
他下午很忙，但3点时可以挤出点时间给您。
squeeze v. 挤，压
Would you like to make it any other time tomorrow?
您想约在明天其他时间吗?
I Is some other time okay?
其他时间可以吗?
I will call you up if there's any change.
如果有任何变化我会给您打电话的。
call sb. up“给某人打电话”
Would you like to cancel it or change it to sometime next week?
商务英语大全 如何安排预约文章商务英语大全 如何安排预约出自Would you like to postpone it?
您想推迟预约吗?
cancel v. 取消
postpone v. 推迟，推延
2.实用对话
Making an Appointment安排预约
Secretary: ABC Trading Corporation, Miss Liu speaking.
秘书：ABC贸易公司，我是刘小姐。
Caller: Good afternoon. My name is Carter and l work for Standard Cars Ltd. of Shanghai. I'd like to speak to Mr. Ma, please.
来电人：下午好。我叫卡特，在上海标准汽车有限公司工作。我想和马先生说话。
Secretary: I'm afraid Mr. Ma is not here at the moment. Can I help you?
秘书：恐怕马先生现在不在这儿。我能帮忙吗?
Caller: Yes. Can I make an appointment with Mr. Ma, please?
来电人：可以。我可以预约马先生吗?
Secretary: Let me check his diary and see if I can arrange it for you. Hold on, please... Mr. Ma might be free on Tuesday
morning and Friday afternoon.
秘书：我查一下他的记事簿，看看能不能给您安排一下。请稍等…马先生可能会在星期二上午、星期五下午有空。
Caller: Well, could I make an appointment at Wednesday afternoon, please?
来电人：请问，能约在星期三下午吗?
Secretary: Would 2:30 be convenient?
秘书：两点半方便吗?
Caller: Yes, that'll be fine.
来电人：可以，很好。
商务英语大全 如何安排预约默认分类
Secretary: I'll make a note of that. Would you like me to confirm your appointment?
秘书：我会记下来的。您想让我(在你们见面之前)再核实一下吗?
Caller: Yes, please. You can contact me any day at Shanghai,021-43701786.
来电人：好的。您可以在任何一天和我联系。我在上海的电话是021-43701786。
Secretary: Fine. I'll do that.
秘书：好的，我会再联系您的。
3.详细解说
1.“at the moment“意为“此刻，现在”，例如：The number is engaged at the moment. Try again in five minutes.(这个号码现在占线，请五分钟后再试试吧。)
2.“hold on”在这里为电话用语，意思是“别挂电话，稍等”，例如：The line was engaged and the operator asked if I'd like to
hold on.(电话占线，话务员问我是否愿意等一下。)另外，“hold on”在口语中还经常表示“稍等，等一下”的意思，相当于“hang on”，例如：Hold on a minute while I get my breath back.(等一下，让我喘口气。)除此之外，“hold on”还有“(历经危难而不死)坚持住”的意思，例如：They managed to hold on until help arrived.(他们设法坚持等来了救援。)
4.文化洗礼
为老板安排哪个“约会”
“appointment”、“date”和“engagement”都有“约会”的意思?那么它们三者之间又有什么区别呢?你会为老板安排哪个“约会”呢?